Research
Recently, I have been working on the research, analysis and design of support software for mission-ciritcal radios. This has involved a good deal of contextual research and usability evaluation.
For the past fifteen years I have been working in industry and consulting, so my work has been very applied. My interests lie in:
- Human Factors of small screen displays, handheld and wearable devices
- Human factors in aging
- Mental models and structural knowledge
- Participatory Design
- Usability testing and evaluation
- Consumer psychology
Wearable scanners free the hands to handle boxes for shipping. But what are the best design characteristics for such devices? |
Smart phones combine mobile phone, calendar, messaging, and photography all on one device. How can they be designed to be simple? |
Public service and safety uses a dizzying array of technology. How can human factors make this technology safer and more effective? |
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Aging presents special challenges for the design of consumer, professional and medical equipment. How can we make our designs better? |
How do we prompt research participants to express emotions - telling us what they feel rather than just what they think? |
How can psychology and design, working together, improve the shopping experience, making it more fun and efficient - but mostly more fun? |
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Sometimes it is helpful to ask users to pretend they are designers and "help" us design. |
Design is an interdisciplinary pursuit. This is what makes it so fun. |
How can mental models be used to uncover and visualize the organization of peoples' knowledge? |
